FAQ

Frequently Asked Questions ( Dog Training FAQ)

We have listed down some common questions and answers in this Dog Training FAQ below :-

Dog Training FAQ

At what age can we send our puppy to attend Dog Obedience Training ?
Once your puppies attain the age of 3 months and has finish all the three vaccinations, you can send your puppies to attend our Puppycom Smart Dog Training Course.

My dog has not been trained, what is the course I should sign up ?
For the dogs that has not been trained, please sign up for Puppycom Smart Dog Training Course

What is the benefit of training puppies from the very young age of three months ?
In Dog Obedience Training we basically train the puppies to promote Good Behavior so that your puppies will learn all the good behavior as they grow. Training your puppies at much later stage mean that your puppies may pick up a lot of bad behavior before they are being trained. More effort will then be need later to correct those bad behavior.

I have a 4 months old German Shepherd puppy. Should I join a group training course or send the my puppy to a dog trainer to train ?
The training for all puppies should start at 3 months of age and it is always more benefit to join a Group Training Course whereby the dog handler will be taught on how to handle their puppies with the presence of other dogs and human. During  such training course, your puppies will also have the chance to socialize with other dogs which is extremely crucial for dog breed such as German Shepherd, Rottweiler, Doberman, Belgium Shepherd and more. Joining a Group Training Course mean that you as the dog owner will learn a lot of dog handling skill which is very useful throughout the life of your dog.

I have a 3 years old Rottweiler and  is very aggressive, which course should I sign up ?
Please sign up for Puppycom Socialization, Distraction Obedience Training for Aggressive Dogs

Do I need to come with my dog to join the group training or I just leave the dog at the training centre ?
As the training involve training you as the dog handler on how to handle your dog to get your dog to obey your commands and body language, you need to be around with your dog during the training sessions.

I am problem transporting my dog to the training centre as my dog is not able to stay still during the trip and I not have others that help to secure the dog. What do you recommend ?
The best way is to transport your dog in a pet carrier such as Pet Cargo. Transport your dog alone without pet carrier can be very dangerous as your dog may distract your attention during driving post danger to yourself and others on the road. In the event of accident, the use of pet carrier will ensure that your dog is not flying during the event of collision.

I need to meet your trainer to have a face to face talk. Where should I go ?
You can come to our office at Puncak Jalil at 11-1, 1st Floor, Jalan PUJ 3/12, Puncak Jalil, 43300 Seri Kembangan, Selangor. If you need the location of our office, send us a WhatsApp message to 019-3256289 and we will be able to share our office location via WhatsApp.

8 of us would like to sign up for Dog Obedience Training Course, is there any special package we can opt for ?
In such case, you can opt for Group Sign Up at RM 2544 with GST included and for up to 8 dogs in one group.  For group sign up, you can opt for training with either Ampang, Puncak Jalil, Ara Damansara or any other place in the vicinity of KL City Centre of PJ.

I need help on the location of your training centres. Can you send me the location ?
All that you need to do is to send an WhatsApp message to us to 019-3256289 and tell us you need to have the location of says Ampang Training Centre and we will be able to share the exact location via WhatsApp.

Is your training course open to Public ?
Yes, it is open to all that own dogs.

What are the training courses that you offer ?
We offer Dog Obedience, Agility, Fly Ball, Clicker, Tricks and Dog Protection Training. View more information here >>

Can I bring my mixed breed dog to attend the Dog Obedience Training ?
Yes.

How many Trainee are there is a class ?
In most cases, there will be only 8 trainee to one trainer.

I am going to join your training class, what are the thing that I need to bring along to the class ?
Please read our Ground Rules

I have a large breed dog. What type leash is suitable for training ?
For training, you will need to get a leash of 6 feet in length and preferably flat nylon for easy handling. You can view and purchase the leash online on PET.my.

Why is it very important to bring along water bowl and not to feed your dog water from a bottle with discharge head ?
As the weather in Malaysia is generally hot and after some obedience exercise, the body temperature of your dog will increase and there is need for the dog to cool down from time to time. Feeding your dog water from a water bowl mean that your dog has the chance to dip her tongue into the water to release body heat.

Do I need to bring along Dog Treats  for training ?
Yes. Dog Treats is one food that you can use to reward your dog. You can find some of the dog treats which is suitable to be used for Obedience Training here >>

If I miss one class, will the class be replaced for me ?
For Group Training, there will not be any class replacement for trainee who miss any classes. Since there will be constant revision of various exercise from time to time, you will most likely picked up what you missed at later classes.

Which are the Days that you hold your training classes ?
Currently, we only offer training classes on Saturday and Sunday and more details as below :-
Puncak Jalil from 8:30am to 10:30am on Saturday
Taman Desa from 9:00am till 11.00am on Sunday
Ampang from 8:30am till 10:30am on Sunday

I am interested to send my dog to join your Dog Agility Training. Do I need to join the dog obedience training before enroll my dog for Agility Training ?
Not necessary. If your dog has not been trained for dog obedience, you will then need to join the Agility Foundation Training before training your dog to clear obstacles and running the agility circuit.

Do you offer House Breaking Training or “Toilet Training” for Dogs ?
Our Trainers for Puppy and Basic Obedience Class will be able to guide you various ways that you can use to train your dog pee and poo at places that you want. In the event that you need our trainer to help you on the Potty Training, you can consider to sign up for the Potty Training Course.

I am training my dog for Potty and House Breaking. Can you tell me type of Dog Toilet that I can purchase ?
You can either purchase Dog Toilet or Toilet Tray and add  Training Pad on it.

Do you offer CGC Canine Good Citizen Program ?
Yes. CGC is part of the training that we include Free for Puppycom Smart Dog Training Course.

Do I need go through any test at the end of the training course ?
Yes, there will be a Graduation Test at the end of each Training Course and only those who pass the test will be issue a Graduation Certificate. For dog that joined the Puppycom Smart Dog Training Course, there will also be a CGC test at the end of the training course. CGC Medal will be presented to your dog during the Graduation Ceremony if your dog pass the CGC Test.

Do you offer refund for training courses signed up ?
No, there is no refund.

Does my dog need to be microchipped before joining the Dog Obedience Training Course ?
Not necessary.

I need to purchase some Stainless Steel Dog Cage for my dogs, where can I get it ?
You consider buying stainless steel dog cage made of either 304 material or 201 material for the Pet Online Store.

If you find that the question that you wish to ask is not included in the Dog Training FAQ above, you can email your question to us. From there we will also include your question and our answer to be included in the Dog Training FAQ for the benefit of future readers.

Call us at 019-3256289 or 018-2374289 or 603.89449965  or email us at info@puppycom.my for more information.